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Engage

Where conversations actually happen

Journeys, the inbox, and agents that reply — humans and AI working the same conversations, through Connect, against Contact consent.

Consumes: Accounts
Consumes: Contact
Consumes: Connect
Provides: Journeys
Provides: Inbox
Provides: Conversational agents
Provides: Knowledge

Journeys that cannot go around safety

Compose the path. Pick the audience. Connect is how a step actually sends.

The first real contact into a trigger is the moment automation touches production data — and the moment this product becomes billable.

Operator and agent, same thread

Replies land in one inbox. An agent can draft or send under the same caps, quiet hours and consent as a person.

Handover is an event, not a second product. Knowledge collections exist to serve the agents having the conversation.

Engage decides what to say. It does not own the wire.

  • Channel choice per step
  • Sender selection from Connect’s roster
  • Test sends in sandbox
  • Broadcast composition and reports
  • No local provider keys, no second door
On the spine

Works with

Engage on the spine.

Contact

When a customer says stop, everything stops.

Connect

Every message checked before it leaves. Every message accounted for after.

Design

From brand kit to published page. This site is the proof.

Coach

An assistant that notices what the suite already knows.

Start with Engage

Or open the live Engage app.